KINDLY FILL-UP ALL THE SECTIONS (SECTION A – D) IN THE RESERVATION FORM WITH FULL INFORMATION.
PLEASE PAY SPECIAL ATTENTION TO THE DETAILS REQUESTED MARKED ‘*’
AFTER YOU HAVE COMPLETED THE RESERVATION FORM, KINDLY PROVIDE YOUR SIGNATURE AT SECTION ‘D’ TO CONFIRM YOUR BOOKING ALONG WITH THE DATE.
PLEASE PROVIDE US 24-HOURS TO REPLY YOU ON THE CONFIRMATION AND AVAILIBILITY OF YOUR BOOKING, UPON WHICH, SHOULD WE FAIL TO REPLY, PLEASE EMAIL US AGAIN AT THE EMAILS PROVIDED ABOVE.
YOU WILL RECEIVE A REPLY FROM US REGARDING THE CONFIRMATION OF YOUR BOOKING AND OUR COMPANY CHOP CERTIFY ON YOUR RESERVATION FORM TO INDICATE YOUR CONFIRMATION.
KINDLY PRINT OUT THIS CONFIRMED ATTACHMENT WITH OUR COMPANY CHOP AND PRESENT IT TO OUR STAFF ON THE DAY OF YOUR TOUR OR UPON ARRIVAL TO KOTA KINABALU CITY.
TERMS & CONDITIONS FOR BORNEO CILIPADI TOURS SDN. BHD. PACKAGES
|•||The above rates are quoted in Ringgit Malaysia and NETT to agent.|
|•||All bookings must be made seven (7) days in advance to avoid disappointment.|
|•||The above rates are applicable until December 31st 2016.|
|•||A discount of 20% will be given for child (Aged 4-11 years) and FOC for infant (Aged 3 years & below).|
|•||The minimum numbers of persons for each package are two persons. Should there be only one person for the package, then the guest will be charged a single supplementary rate.|
|•||Borneo Cilipadi Tour Sdn. Bhd. reserves the right to change the venue, cancels, or postpone the tours if weather/tour conditions do not permit for the safety and comfort of the guests. Due to the logistics of the tours, Borneo Cilipadi Tours Sdn. Bhd. will closely monitor weather changes through the Sabah Meteorological Department and will reconfirm all tours booked 1 day in advance or in the morning of the tour before 10:00am for any postponement or cancellations due to bad weather/landslide/flooding or any other unforeseen circumstances which might jeopardize your guests safety.|
|•||For Tamau Village overnight packages, guests are highly advised to plan for one to two days of free and easy after check-out to avoid rushing for flight or in the event of extension of stay due to bad weather.|
|•||For security reasons, all guests must fill up and sign the liability release forms provided by Borneo Cilipadi Tours Sdn. Bhd. prior the tour.|
|•||Full list of guests’ names and details must be submitted prior to the tour (upon confirmation) to the Sales Office for confirmation and verification.|
|•||Full itinerary/menu/posters/images for all packages available upon written request.|
|•||Borneo Cilipadi Tours Sdn. Bhd. will not be held liable for any dissatisfaction, complaints, claims or refund demands resulting from bad weather as these are considered an act of nature and beyond our company’s control.|
|•||Borneo Cilipadi Tours Sdn. Bhd. will not be held liable for any injuries resulting from bad weather, rough sea conditions or guests carelessness.|
|•||Borneo Cilipadi Tours Sdn. Bhd. will provide guests with the most updated weather and sea condition forecast extracted from the Sabah Metrological Department online website upon request from the guests prior to the date of the tour.|
PAYMENT FOR TOURS
Upon confirmation, a full payment is required to secure the booking. Payment should be in Cash (RINGGIT MALAYSIA). If guests are unable to provide payment early, full payment can be made to our Tour Supervisors upon pick-up or at the jetty on the day of the tour. Payment can also be banked into our company account. Details as below: –
COMPANY NAME: PANDAN PANDAN RESORT & TOURS SDN. BHD.
BANK: CIMB BANK
ADDRESS: GROUND FLOOR CENTRAL BUILDING, JALAN SAGUNTING, 88000 KOTA KINABALU, SABAH.
SWIFT CODE: CIBBMYKL
ACCOUNT NUMBER: 10070007546053
GST NO : 001170690048
CANCELLATION / NO SHOW
In the event of ‘last minute cancellation’ or ‘no show’ on the day of the tour, 100% cancellation fee will be imposed.
ACCEPTANCE OF TERMS & CONDITION UPON CONFIRMATION
Upon reading and understanding the above terms and conditions above, you will have understood and agreed to the terms and conditions stated and will not hold BORNEO CILIPADI TOURS SDN. BHD. liable or responsible in any way for any occurrence in continuing this tour packages that is beyond the control of the company.